Terms & Conditions of Service

Effective Date: January 2026

1. Operational Scope

All freight forwarding, customs clearance, warehousing, project handling, and transportation services performed by Seven Stars Logistics Private Limited ("Company") are governed by these Standard Trading Conditions, alongside applicable international conventions (e.g., Hague-Visby Rules for ocean carriage, Warsaw/Montreal Convention for air freight) and statutory regulations enacted under Indian Customs Law.

2. Role as Forwarder & Customs Broker

The Company acts as an authorized customs broker under Indian Customs regulations and as an international freight forwarder. The Company is authorized to select carriers, routes, CFS facilities, and terminal operators in the best interest of the customer, unless specific written instructions are accepted in advance.

3. Customer Warranties & Declarations

The shipper/customer warrants that all descriptions, values, weights, dimensions, and HS tariff classifications provided are accurate. The customer guarantees that cargo tendered does not contain contraband, illegal narcotics, undeclared hazardous materials, or goods violating export control restrictions.

4. Dangerous Goods & Special Cargo

Dangerous Goods (DGR/IMDG) must be declared prior to booking with full Material Safety Data Sheets (MSDS) and UN packaging certificates. The customer indemnifies the Company against all penalties, fines, or losses resulting from undeclared or improperly packaged hazardous materials.

5. Payment, Duties & Demurrage

Customs duties, taxes, port terminal charges, detention, and demurrage assessed by statutory bodies or carriers are payable by the customer on presentation. The Company maintains a general lien on all cargo and documents in its possession for outstanding dues.

6. Governing Law & Jurisdiction

These terms and all service agreements are governed exclusively by the laws of India. Any legal dispute shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.